Last updated: September 12, 2026

This Shipping Policy applies only to physical products purchased from the Ann's Beauty House online store. Salon services are provided in person at our Wichita, Kansas location and are not shipped.

1. Shipping Area

We currently ship physical products to valid addresses within the United States only. International shipping is not available.

2. Order Processing

Orders are normally processed within 1-3 business days after payment authorization. Business days are Monday through Saturday, excluding U.S. federal holidays. Processing time is separate from carrier transit time. During holidays, promotions, or unusually high order volume, processing may take longer. If a significant delay affects your order, we will contact you by email.

3. Shipping Method and Delivery Estimate

After processing, standard shipping usually takes 3-7 business days. The estimated total time from order confirmation to delivery is therefore 4-10 business days. We may use USPS, UPS, or another trackable carrier appropriate for the destination.

Delivery dates are estimates, not guarantees. Weather, carrier disruptions, address issues, and other circumstances outside our control may cause delays.

4. Shipping Cost

Standard U.S. shipping is a flat rate of $4.99 per order. The shipping charge and any applicable sales tax are shown at checkout before you submit payment. We do not add undisclosed handling or service fees.

5. Tracking

When an order ships, we send a shipping confirmation email with the carrier and tracking number when available. Tracking can take up to 48 hours to update after the label is created.

6. Address Accuracy and Changes

Please review your shipping address before submitting an order. Contact us promptly if a correction is needed. We cannot guarantee an address change after processing begins. Customers may be responsible for additional shipping costs caused by an incorrect or incomplete address, to the extent permitted by law.

7. Lost, Delayed, or Marked-Delivered Packages

If tracking shows delivered but you cannot locate the package, check the delivery area, household members, neighbors, and the carrier first. Then contact us so we can help review the shipment. A carrier investigation may be required before a replacement or refund decision is made.

8. Damaged or Incorrect Orders

If a product arrives damaged or incorrect, contact us within 7 days of delivery with your order number and clear photos. We will review the issue and provide an appropriate replacement or refund when approved. See our Returns & Refunds Policy for details.

9. Contact

Ann's Beauty House

Address: 2248 S Canal St #1st, Chicago, IL 60616, United States

Email: [email protected]

Phone: +1 312-598-8878